Graduate IT Administrator

RESIDENTIAL LOCATION: Kalgoorlie

WORK SITE: Binduli (site-based)

ROSTER: 5:2 day shift only – 9hrs (Please note this role is Residential, not FIFO)

PACKAGE: Salary + Performance Bonus + Residential Allowance + Site Allowance + Family Private Health Insurance or Allowance + Death and TPD Coverage or Allowance + Mental Health Programs + Gym Membership Discount + Other Benefits

WHAT YOU WILL BE DOING

As a Graduate IT Administrator at Norton Gold Fields, you are responsible for providing support to the IT Administrators who are overseeing and maintaining all aspects of the company’s computer infrastructure.

• Provide friendly, prompt IT support to staff across the business, logging and triaging all issues through the ticketing system and escalating where needed.
• Set up new computers and hardware, maintain the asset register, and manage the decommissioning and disposal of equipment.
• Assist with procurement of hardware, software licences and third-party service agreements, including review and processing of IT-related invoices.
• Support IT project work and contribute improvement ideas to help the team deliver better outcomes across the business.
• Assist with training users, managing mobile devices and ensuring all software and registers are kept current and accurate.
• Travel to sites as required to provide hands-on IT support, working closely with IT Administrators in a customer-focused, professional manner.

ABOUT YOU

• Current, unrestricted Western Australian Class Driver’s “C-A” or “C” class licence (Essential).
• Degree in Computer Science or related field (Essential).
• Proficient in Microsoft Office Suite with strong organisational and time management skills.
• Clear and professional communicator with the ability to maintain strict confidentiality.
• A proactive team player who is adaptable, calm under pressure and eager to learn.

BENEFITS

• Permanent full-time role with an immediate start.
• Excellent remuneration package with additional allowances.
• Receive a $12k residential allowance per annum, if you are residential and not FIFO.
• Receive up to $5k site allowance per annum, depending on your site location.
• Receive up to 10% short-term incentive payment (STIP) of your base salary.
• A fully covered family private health insurance through GU Health Complete Gold Cover.
• A fully covered Death and Total & Permanent Disability (TPD) insurance or allowance up to $2.4k.
• Pro-rata long service leave (LSL) after just 5 years of service and be entitled to 13 weeks paid LSL after 10 years of service.
• Work with a team that prioritises safety while ensuring you achieve your best output.
• A clear career path with training and development opportunities.